Understanding Returns Policy at Eagle Eye EFT

As customers of Eagle Eye EFT, it's essential to understand our returns policy to ensure a smooth and hassle-free experience. In this article, we'll break down what you need to know about returning items to us.

Firstly, please note that it may take some time for your bank or credit card company to process and post the refund after we've received and inspected your return. We will notify you once we've processed the refund and let you know if it's been approved or not.

The fastest way to ensure you get what you want is to return the item you have, and then make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Additionally, hazardous materials, flammable liquids, or gases are also non-returnable items.

Before making a return, please inspect your order upon reception and contact us immediately if the item is defective, damaged, or you receive the wrong item. We will evaluate the issue and make it right.

There are certain types of items that cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (like beauty products). If your return is accepted, we'll send you a return shipping label and instructions on how to send the package.

Please note that 5% Admin fee and Shipping costs Send and Return cost will be deducted off the refund amount for standard returns only. You'll also need the receipt or proof of purchase to initiate the return process.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

If you have any questions or concerns about your specific item, please get in touch with us at . Remember that items sent back to us without first requesting a return will not be accepted. To start a return, simply contact us and we'll guide you through the process.

In summary, our returns policy aims to provide a convenient and efficient way for customers to exchange or receive refunds for their purchases. By understanding the terms and conditions outlined above, you can enjoy a seamless shopping experience with Eagle Eye EFT.

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